Technical Writer


We are a leading and innovative fintech company, focused on the payment industry with offices in Bulgaria and the UK. We have built a team of passionate and experienced professionals, whose shared mission is to change the world of digital payment solutions. Our clients are merchants offering services and products mainly online and willing to accept card payments. Paynetics is a principal Member of VISA and MasterCard, and a member of SEPA and SWIFT. Our extensive portfolio of payments solutions includes ecommerce and face-to-face acquiring, card issuance, e-wallet and account management. Our IT infrastructure is best-in-class and the senior management team has a very long track record and experience in the field.

If you love writing and understanding and formulating procedural steps, and are keen on technology and software, join our growing team as a Technical Writer.


You will be working on various internal projects:

  • Determine end users’ needs of technical documentation
  • Collect information through product specification docs, interviews, and product exploration
  • Analyze technical and IT/engineering information and work with Subject Matter Experts to create
  • System Engineering documents (technical specifications) and Systems Analysis documents (scope, requirements, User Interface, and User Experience
  • Work with internal teams to obtain an in-depth understanding of the product requirements
  • Write API reference documents, integration guides and SDK documentation
  • Create high-quality documentation in a standard and consistent manner
  • Develop tutorials and documentation that can support different user personas
  • Analyze developments in specific field to determine need for revisions in previously published materials and development of new material
  • Revise documents as new issues arise


  • 3+ years of technical writing experience gained in a software development company
  • Ability to learn complex concepts quickly and explain them clearly for a technical audience
  • Ability to write clear and concise text following minimalist writing principles
  • Capability to deliver high-quality documentation paying attention to detail
  • Solid writing capabilities with demonstrated excellence in writing clearly and concisely
  • Strong editing/proofreading skills
  • Familiarity with the SDLC and software development
  • Familiarity with git, html, json and xml a plus
  • Fluent in developer terminology
  • Fluent English – written and spoken


  • Exciting job in a premium professional environment
  • Work in a new growing team with excellent perspective for professional development
  • Opportunity to stay current with technologies and advancements in the field of the digital payments industry
  • Office location in Sofia

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