Product specialist

Paynetics is an innovation-driven EU licensed e-money issuer. Principle member of VISA and Mastercard, a member of SEPA and SWIFT, Paynetics offers end-to-end payment solutions. Our extensive portfolio of payments solutions includes e-commerce and face-to-face acquiring, card issuance, e-wallet and account management. Our IT infrastructure is best-in-class and the senior management team has a very long track record and experience in the field. Our strong risk management allows us to work with higher risk merchants. Paynetics has built a solid infrastructure and a wide product range and is expecting significant and rapid growth. It is therefore an exciting time to join an entrepreneurial, innovative and ambitious team.

Due to our growing product portfolio, target markets and extended operations, we seek a motivated and talented


  • Participate in requirements gathering and create specifications for features and functionalities
  • Apply financial industry knowledge and work with stakeholders to improve products and processes
  • Gather feedback/needs/suggestions from internal and external users to develop relevant business use cases
  • Communicate needs to Development team through user stories and detailed specifications
  • Provide first-line product support for internal and external customers
  • Participate in product/features prioritization and ensure the timely delivery, by designing roadmaps, project plans and monitoring the projects status
  • Manage internal product documentation utilized by various departments for product knowledge


  • Prior experience as business analyst, product development specialist, product owner or similar
  • Knowledge and experience in the payments industry
  • Self-starter that is capable of tackling complex/loosely defined problems and structuring a well-organized and actionable solution
  • Results focused with a strong sense of initiative and attention to detail
  • Excellent verbal and written communication skills in English


  • A solid understanding of software development principles
  • Prior experience in Agile/Scrum like product management with a strong technical expertise
  • Demonstrate a basic knowledge of key operational policies, processes and methodologies applicable to project management
  • Previous experience in leading projects

What we offer

  • Exciting job in a premium professional environment
  • Work in a growing team with excellent perspective for professional development
  • Opportunity to stay current with technologies and advancements in the field of the digital payments industry
  • Office location in Sofia

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